Every enquiry is treated as confidential
+27 65 503 9462

MedStar Women’s Clinic

Confidential, professional women’s healthcare in South Africa.

Clear information, a private consultation and care that respects your decision. Speak to a healthcare professional whenever you are ready.

A bright, calm reception area with a white sofa, pale stone floor and indoor plantsIllustrative photograph

Your next step

  1. Message or call us in confidence
  2. Talk to a healthcare professional
  3. Decide what is right for you

What you can expect from us

Care built on privacy and respect.

Seeking reproductive healthcare can feel daunting. These are the standards we hold ourselves to, for every person who contacts us.

  • Confidential from the first message

    Your enquiry, your consultation and your records are private. By law, your identity stays confidential unless you choose to share it.

  • Assessment before any treatment

    Nobody is offered treatment until a healthcare professional has assessed whether it is appropriate for them.

  • Clear, honest information

    Your options are explained in plain language, including the risks and alternatives. You decide what happens next.

  • Care that continues afterwards

    Aftercare and follow-up are part of the service, with someone to contact if you have a question or a concern.

Want to know more about who we are and how we work? Read about MedStar and our standards of care.

How care works

From first message to follow-up, at your pace.

Every journey starts with a conversation and an assessment. Nothing is decided for you, and nothing happens without your informed consent.

What happens during a consultation
  1. Get in touch, privately

    WhatsApp, call or use the enquiry form. You only need to tell us what you would like to ask about.

  2. Speak to a healthcare professional

    A confidential consultation, in person or by phone or video, where your questions are answered.

  3. Clinical assessment

    The clinician establishes how far along the pregnancy is and reviews your health.

  4. Understand your options

    You hear what is appropriate for you, what each option involves, and the risks and alternatives.

  5. Care and follow-up

    If you choose to go ahead, care is provided on your clinician’s instructions, followed by aftercare.

In person or remote

Not near a clinic? Start with a conversation.

A telehealth consultation lets you speak to a healthcare professional by phone or video. They will advise whether remote care is clinically appropriate for you, or whether you need to be seen in person.

  • Held to the same clinical standard as an in-person consultation
  • Suitability is decided by a clinician, not a questionnaire
  • In-person care is arranged when it is needed
A clinician resting a reassuring hand on a patient's arm across a deskIllustrative photograph

Our clinics

Our clinic, and the areas we support.

MedStar Cape Town

Address
94 Long Street, Cape Town City Centre
Phone & WhatsApp
+27 65 503 9462
Opening hours
Monday to Sunday: 08:00–17:00

We also support women in

  • Johannesburg
  • Pretoria
  • Durban
  • East London
  • Gqeberha
  • Bloemfontein
  • Polokwane
  • Rustenburg

We have no walk-in clinic in these areas. See how we support you there, ortell us where you are.

BloemfonteinDurbanEast LondonGqeberhaJohannesburgPolokwanePretoriaRustenburgCape Town
MedStar clinic Area we support (no walk-in clinic)

Common questions

Questions people ask us first.

What should I say in my first message?

As little as you like. "I would like to speak to someone" is enough. You do not need to share medical details in writing; a clinician will ask what they need to know during a consultation.

How does a consultation work?

A consultation is a private conversation with a healthcare professional, in person or by phone or video. They ask about your situation and your health, explain the options open to you, and answer your questions. It does not commit you to anything.

Is abortion legal in South Africa?

Yes. Termination of pregnancy is legal under the Choice on Termination of Pregnancy Act 92 of 1996, which sets out the conditions that apply at different stages of pregnancy.

Is my information confidential?

Yes. South African law provides that the identity of a woman who has requested or obtained a termination of pregnancy must remain confidential unless she chooses to disclose it. Health information also has special protection under the Protection of Personal Information Act.

Does anyone else need to give permission?

No. Only the informed consent of the pregnant woman is required. If you are under 18, a clinician must advise you to talk to a parent, guardian, family member or friend, but care may not be refused because you choose not to.

How much does treatment cost?

Fees depend on the assessment and on the care you need, so we do not publish a single price. Ask us and we will tell you the full cost before you agree to anything.

See all frequently asked questions

Speak to us in confidence

Ready when you are. No pressure.

Ask a question, check what a consultation involves, or simply find out your options. You decide what happens next.

WhatsApp us privately